For agents
Referencing evidence your clients can rely on
Klera is being designed for letting agents who need consistent, auditable payment evidence across a managed portfolio — and who want to treat applicants fairly while doing it.
One consistent standard
Apply the same evidence standard to every applicant across every branch, instead of relying on whatever references happen to come back.
Shorter referencing cycles
A structured payment history reduces back-and-forth with previous landlords and helps you move applicants through the pipeline sooner.
Defensible audit trail
Every record, dispute and access event is logged, so you can show clients and regulators exactly what informed a decision.
Portfolio-wide contribution
Record tenancy outcomes for the properties you manage through a single workflow, with tenant notification handled for you.
In practice
Built to sit alongside your existing process
Klera is intended to complement referencing and affordability checks, not replace your judgement or your compliance obligations.
- Request a rental record with the applicant's consent
- Share a clear, plain-English summary with your landlord client
- Record tenancy outcomes for managed properties in one place
- Track disputes and corrections without informal email chains
- Keep a complete audit log for each decision you support
Rental record summary
Sample report · illustrative
Tenant
Sarah Thompson
History length
24 months
23 / 24
On-time payments
£0
Arrears balance
0
Disputed records
No
Anti-social behaviour records
Payment timeline
Conduct records (anti-social behaviour)
Excluded from the rental scoreNo conduct records have been reported during this period.
Conduct records are factual and kept separate from payment history. Tenants are notified of every entry and can dispute it; disputed entries are shown as “Disputed — under review” and never presented as confirmed.
Working with us
What agency onboarding will involve
We expect agency access to be granted under a written agreement covering verification, acceptable use and data protection responsibilities.
Verified
Agency and staff identity checks before access is granted
Purpose-limited
Records requested only for a genuine letting decision
Accountable
Named users, logged access and periodic review
Talk to us about early access for agencies
Klera is in development. Register your interest and we will get in touch about pilot participation and onboarding.